Matt Hooper

ITSM Evangelist, Landesk

Author, podcaster, blogger, twitter addict, Matt is a passionate and engaging speaker on agile business management. His 20+ year career has seen him in the role of Help Desk Agent, Network Engineer, Data Center Manager, VP of Strategy, CTO, CIO, CMO, CEO. His multi-dimensional experiences as a technologist, marketer and entrepreneur are shared with audiences in a fun and engaging style. An international speaker and educator on leadership, technology and customer service, Matt brings practical and real-world insights for growing and sustaining business outcomes through organizational agility and customer centricity. Matt is an active member of the ITSM, DevOps and Agile communities and highly respected for his thoughts on culture, tools, and process.