Principal Consultant, Beyond20
Brian Flora is a Principal Advisor at Beyond20. With over 12 years of IT experience, Brian has managed and improved IT Operations in companies including GoDaddy.com, NetApp, and the Palo Verde Nuclear Plant. He is a popular speaker and writes a regular column for CIO Magazine covering topics in ITIL and IT Service Management.
Brian attended the W.P. Carey School of Business at Arizona State University and is a certified ITIL v3 Expert, ITIL v2 Service Manager, and ISEB accredited Master ITSM Instructor.