Kitchen Sink

How J. Paul Getty Integrated DevOps with 5 Simple Steps


Fourth Floor - North May 3, 2016 10:00 am - 11:00 am

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Scarlett Hu
Paul Riolo

In this workshop, Scarlett Hu and Paul Riolo will share how the IT department at the J. Paul Getty Trust, winner of the 2014 HDI Team Excellence Award, achieved a high degree of collaboration between user support and system development by implementing five simple disciplines: incident management readiness, diligent knowledge engineering, an annual boot camp, department-wide pilot launches, and career pathing.