IT Service Management

IT Innovation in the State of Arizona

Second Floor - South May 2, 2016 10:00 am - 11:00 am

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Morgan Reed
Jason Simpson

In order to make a comprehensive change in the delivery of IT services for the government of the State of Arizona, it will require a holistic approach.  The systems, architecture, and culture all have to change in order to support modern 21st century IT.  Mr. Reed and Mr. Simpson will discuss how to leverage standard IT practices like ITIL, DevOps, COBIT, and cloud systems in order to change the landscape of IT in Arizona.