Supporting DevOps Success with ITSM Tools

Sixth Floor - North May 2, 2016 11:30 am - 12:30 pm

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Jarod Greene

DevOps works to integrate development responsibilities with IT operations, and the tooling war between Dev-Ops enabling, Dev-Ops capable and Dev-Ops ready has already begun. The reality is, as IT organizations work to understand and implement DevOps principles and practices, the need to continue to mature traditional IT service management processes and procedures remains paramount. However, this does not mean that enabling technologies need to exist separately. This interactive and informative session with discuss the role ITSM tools can play in enabling DevOps initiatives.